Still have questions: Visit call 877.878.8883 Monday – Friday (6 am to 8 pm), Saturday – Sunday (8 am – 5 pm). At work - through your employee transit benefit program- if ordered online, available by the first day of the benefit month.In person - at participating retailers, participating transit agencies' ticket vending machines and ticket offices, Clipper Customer Service Centers, and Clipper Add Value Machines (click here for locations) - available immediately.Over the phone - by calling 877.878.8883 - available within 3-5 days.Automatically - by setting up Autoload online at.Online at - available within 3-5 days Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California’s Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing.Value added in person is available instantly, while it may take up to 3-5 days for value added online or over the phone to be available. To find out which passes, tickets and ride books are available by individual transit provider, click here. When adding value to your Clipper card, choose the combination of passes, tickets, or Clipper Cash that suits your needs. Oakland and is open Monday – Friday from 8 am – 5 pm. The nearest East Bay Clipper Customer Service Center is located at 1600 Franklin St. You must apply for an RTC Clipper card in person at a participating transit agency. The RTC Clipper card is a photo identification card. All disabled customers who wish to receive transit discounts (monthly passes, ride books, tickets, cash value fares) must have RTC Clipper card. Regional Transit Connection (RTC) Clipper Card: The RTC Clipper Card is a version of clipper created for passengers under 65* with qualifying disabilities. To get a card immediately, you can apply in person at a Clipper Customer Service Center or participating transit partner location. To apply for a card, download and complete the application. To demonstrate your eligibility for a Senior clipper card you will need one of the following: Birth certificate or passport, State-issued identification, Permanent resident card, medical benefit card with date of birth, military dependent card with date of birth. Senior clipper cards allow seniors to receive discounts on monthly passes, ride books, tickets, cash value fares and transfers. Senior: Ages 65 and older are eligible for a free Senior Clipper card. To demonstrate your eligibility for a Youth clipper card you will need one of the following: Birth certificate or passport, State-issued identification, Permanent resident card, Student ID with date of birth, medical benefit card with date of birth, military dependent card with date of birth. The maximum age to qualify for discounted fares varies by transit agency. Youth clipper cards allow youth to receive discounts on monthly passes, ride books, tickets, cash value fares and transfers. Youth: Ages 5 and older are eligible for a free Youth Clipper card. Adult Clipper cards can also be purchased in person at Walgreens, Whole Foods, and other participating retailers. Adult Clipper cards cost $3 and the fee is waived if you set up Autoload when you purchase your card online. More information available on SFHSA's website.Adults: Order a Clipper card online, and you should receive it within 7 business days of your order. Individuals who qualify for SFMTA's Low Income discounts may also qualify for other local and regional discounts. Adult single ride discount (Clipper START)Ĭomplete and include the Income Verification Form along with you application for the program you are applying for.Adult Monthly Transit Pass for San Francisco residents (Lifeline).*Add $9,440 for each additional household member over sixĭiscounts and waivers are currently available for the following programs Income Requirements for Low Income Discounts SFMTA offers a number of discounts on transit fares and parking related fees for low income customers with a gross annual income (before taxes) at or below 200% of the Federal Poverty Level indicated below.Īdditionally, there are a number of discounts available to People Experiencing Homelessness.
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